Airline Detail >> Economy
Economy
Business
First
Overall Rating: 5.83
Delta offers flights to 481 destinations in 105 countries on Delta, Delta Shuttle®, the Delta Connection® carriers, and through Worldwide Partners®.
Customer Service :
6.00
Comfort:
5.00
Food & Beverage:
6.00
Value for Money:
6.00
In-Flight Entertainment:
6.00
Cabin Atmosphere:
6.00
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In-flight Service
Food & Drink
Alaska, Hawaii, and International Flights
Complimentary meal service is offered on select Alaska and Hawaii flights based on flight times and on international flights approximately five hours and longer.
Delta Shuttle Flights
On all weekday Delta Shuttle® flights, complimentary, fresh snacks are served based on the time of day.
Special Meals
. Asian . Baby . Child . Bland . Diabetic . Gluten-free . Kosher . Low-sodium . Muslim . Seafood (cold) . Vegetarian (pure) To request a special meal, you must contact Reservations at least 12 hours (24 hours for Kosher) before your scheduled flight departure. Once you check in, advise the gate agent and a flight attendant that you ordered a special meal.
Beverage Service
Nonalcoholic Beverages The following complimentary nonalcoholic beverages4 are offered in all classes of service on all flights: . Coca-Cola® classic . Diet Coke . Coca-Cola Zero . Sprite . Sprite Zero . DASANI® bottled water . Canada Dry Ginger ale . Canada Dry Club soda . Canada Dry Tonic water . Milk . Tea . Java City hand-roasted regular/decaffeinated coffees . Minute Maid Apple Juice . Minute Maid Orange Juice . Minute Maid Cranberry Apple . Tomato Juice . Mr. & Mrs. "T" Bloody Mary mix Alcoholic Beverages A selection of complimentary beers, wines, spirits, and cocktails are offered in premium cabins. Complimentary beer and wine is offered on all Delta Shuttle flights. There is a $5 charge, per beverage, in Economy Class on Delta and Delta Connection® carrier flights. Make the most of your time in the air by kicking back and unwinding with one of our signature cocktails. Copenhagen Colada "Mile High" Mojito Cosmo Pomegranate Martini 1Excludes Alaska & Hawaii which will continue to receive complimentary meal service 2Includes Aruba, Belize City, Bermuda, Cancun, Cozumel, Grand Cayman, Guanacaste Liberia, Los Cabos, Montego Bay, Nassau, Providenciales-Turks & Caicos, San Juan, St. Croix, St. Lucia, St. Maarten, and St. Thomas 3Snack items may vary. 4Snack and nonalcoholic beverage selections are subject to change and availability. All items may not be available on all flights. 5Breakfast is 5-9:30am. Brunch is 5-9:30 eastbound only. Lunch/Dinner is 9am-8pm.
Check-in Option
Kiosk check-in
check-in process when checking baggage. You can also: * Scan your passport for International check-in at select locations. * Check in other passengers in your party. * Change your flight. * Select or change your seat assignments. * Request a receipt for your eTicket. * Find out about possible flight delays or cancellations. * Review your itinerary and seat assignment. * Request standby for a Medallion® member upgrade.
Online Check-in
With just three simple steps and additional features to help you save time at the airport, Online Check-in allows you to: * Check in using either your SkyMiles number and PIN, confirmation code, credit card, or eTicket number. * Check in yourself and others traveling with you. * Print or reprint your boarding pass(es).
Mobile Check-in
You can check in from your PDA or web-enabled cell phone. Here's how easy it is: * Access delta.com on your mobile device, select Check-in, and follow the steps to complete checking in, which will produce a bar-coded electronic boarding pass. * At the airport, scan your electronic boarding pass/PDA at the kiosk to print a paper boarding pass. Mobile check-in is available if you are traveling within the 50 United States or between the 50 United States and Puerto Rico or the U.S. Virgin Islands.
Luggage Allowances
Carry-on Baggage
You can carry on one bag plus one personal item per passenger as long as it: .Weighs less than 40 pounds (18 kg). .Does not exceed 45 inches when you total length plus width plus height. .Fits easily in our SizeCheck® unit (approximately 22"x14"x9"). .Fits in an overhead bin or underneath the seat in front of you. These additional items are okay to carry on and do not count towards your allowance: .Food items for immediate consumption .Assistive devices such as wheelchairs or crutches, provided passenger is dependent on them .One box or bag of duty free merchandise .A coat or jacket .An umbrella .One item of reading material There may be more limits to carry-on baggage based on available space and additional restrictions on certain flights.
Checked Baggage
You can check one bags per passenger free of charge. Each bag must: 1) Weigh 50 pounds (22.5 kg) or less. 2) Not exceed 62 inches when you total length plus width plus heigh On 29 July 2008 Delta Air Lines doubled the fee to check a second bag for domestic flights to $50 from $25 to help offset record fuel prices. Delta also increased the fee for a third checked bag from $80 to $125 on domestic flights and from $150 to $200 on international flights. It also raised fees for bags that exceed its weight allowance and for items that require special handling such as surfboards or ski equipment. Exceptions: 1) Passengers traveling to or from Key West and Marathon, Florida are limited to only one checked bag. 2) The free weight allowance is 70 pounds (32 kg) for tickets purchased in Brazil, or for tickets purchased in Japan when traveling to/from Brazil. 3) With the exception of original factory-sealed boxes that will be accepted on a standby basis, we do not accept boxes as checked baggage to Central or South America (except Brazil, Mexico, and Chile) at any time of the year.
Frequent Flyer Services
Reviewed Flights
From New York, USA (JFK) to London, United Kingdom (LHR)
Customer Service: 
7.00
In-Flight Entertainment: 
8.00
Comfort: 
7.00
Cabin Atmosphere: 
6.00
Food & Beverage: 
10.00
Value for Money: 
6.00
Flight date: 2008-7-8
I traveled upfront on this journey and I have to say, watching the Mile High mojitos being shaken up at 22,000 ft is quite some experience! Almost makes the $4,000 price tag worth it! The roasted chicken breast with goat cheese was delicious too. Very good food, but then they do have celebrity chefs on staff now.
Jolin1219
on 06/05/08
From New York, USA (JFK) to Amman, Jordan (AMM)
Customer Service: 
5.00
In-Flight Entertainment: 
6.00
Comfort: 
5.00
Cabin Atmosphere: 
6.00
Food & Beverage: 
6.00
Value for Money: 
6.00
Seat number: 42D   Flight date: 2008-6-5
food was subpar - and on the return trip the same meal was served twice. Staff efficient and friendly. last row on the first flight, seat still had decent pitch.
marcofang
on 04/30/08
From New York, USA (JFK) to Los Angeles, USA (LAX)
Customer Service: 
6.00
In-Flight Entertainment: 
6.00
Comfort: 
7.00
Cabin Atmosphere: 
7.00
Food & Beverage: 
5.00
Value for Money: 
6.00

Quite a easy flight experience.
Simbad
on 04/28/08
From New York, USA (JFK) to Los Angeles, USA (LAX)
Customer Service: 
6.00
In-Flight Entertainment: 
4.00
Comfort: 
4.00
Cabin Atmosphere: 
6.00
Food & Beverage: 
6.00
Value for Money: 
7.00