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Airline Detail >> Economy
Economy
Business
First
Overall Rating: 3.83
http://www.ryanair.com
Customer Service :
5.00
Comfort:
3.00
Food & Beverage:
2.00
Value for Money:
8.00
In-Flight Entertainment:
2.00
Cabin Atmosphere:
3.00
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In-flight Service
Seats
Ryanair operates an unassigned seating policy, so specific seats cannot be pre-booked. However, we do operate a Priority Boarding system which allows passengers to board the aircraft first and choose their own seat on board. For safety reasons emergency exit seats can be occupied only by able-bodied passengers.
Seats
Ryanair operates an unassigned seating policy, so specific seats cannot be pre-booked. However, we do operate a Priority Boarding system which allows passengers to board the aircraft first and choose their own seat on board. For safety reasons emergency exit seats can be occupied only by able-bodied passengers.
special service
Ryanair only requests medical clearance when fitness to travel is in doubt. Examples include recent illness, hospitalisation, injury, surgery or a long standing condition when special services may be required e.g. oxygen or authority to carry special medical equipment. Passengers with medical conditions such as heart disease or breathing difficulties are recommended to discuss their journey with their doctor prior to making a reservation. Passengers with stable disabilities who do not require formal clearance and wheelchair assistance booked on the day of booking can be provided at no extra charge. You should make your requirements known when you make your reservation and the staff will ask questions about your mobility to ensure that the appropriate assistance is given. However, passengers who are unable to look after their own needs during the flight, such as transferring from wheelchair to seat, eating and toileting, are required to travel with an able-bodied escort.
book Oxygen
You can book oxygen by calling the Ryanair Special Assistance line (click here for numbers). Any passenger requiring oxygen should book this requirement through Ryanair Special Assistance Line, click here, preferably on the same day as the original booking, as there is a limitation on this service. Failure to pre-advise may result in the service being unavailable on arrival at the airport and you being unable to travel on your booked flight. NB: Passengers requiring oxygen must carry a letter from their doctor confirming that they are fit to travel and that the oxygen we provide is suitable for their patient. Passengers will not be accepted for travel without this letter. A fee of £100/€148 (or local currency equivalent) applies to pre-book oxygen. The oxygen charge, which is subsidised by Ryanair, is to pay for the expenses incurred for the provision of the oxygen for the passenger. The charge includes such items as administration, maintenance of the cylinders, refilling after use, etc. The fee is payable per booking at the time the service is requested. We carry 2 Cylinders - 1 contains 311 Litres of oxygen which lasts for 77 minutes on high flow @ 4 litres per minute or 154 minutes on low flow @ 2 litres per min. The smaller bottle contains 120 litres of oxygen which lasts for 15 minutes on high flow @ 4 litres per minute or 30 minutes on low flow @ 2 litres per min. The same charge applies for both size bottles. Only one in-flight oxygen request per flight is legally permitted. We cannot provide additional oxygen other than that detailed above. Requests for in-flight oxygen should be advised well in advance via the Ryanair Special Assistance line. In-flight oxygen requests cannot be approved until a doctor's letter is received to confirm that the passenger although requiring in-flight oxygen the passenger is fit for travel and that the oxygen being provided is suitable for their patient. Passengers requiring in-flight oxygen are required to check-in at the airport (any airport check-in fee paid on booking will be refunded at the time that the special services are booked).
Food & Drink
Drinks
Ryanair carry a delicious range of snacks onboard along with a choice of hot or cold beverages along with a full range of beers, wines and spirits on all of our flights which are all available for purchase from our onboard bar and detailed in our inflight magazine.
Check-in Option
online check in
You can save time at the airport, by using our online check in service - Check’N Go to print your own boarding card. Online check-in is available from 5 days up to 4 hours before the scheduled flight departure time.
Airport Check-In
* Each passenger checking in at the airport is subject to an Airport Check-In fee per one way flight of £3.00/€4.00 (or local currency equivalent) which is payable at the time of flight reservation. * Standard opening of check-in desks is 2 hours prior to scheduled time of departure. * Ryanair recommends that passengers check in two hours prior to scheduled departure. Check-in desks close strictly 40 minutes before scheduled departure. We reserve the right to cancel your reservation and deny you boarding if you do not comply with the Check-in Deadline.
Check in
Passengers travelling with mobility equipment must check-in at the airport and not online. (Any airport check-in fee paid on booking will be refunded at the time that the special services are booked). Wheelchairs, mobility scooters and walking frames are carried free of charge.
Check in at the Airport
Standard opening of airport check-in desks is two hours prior to scheduled departure. Early check-in is highly recommended. Check-in closes strictly 40 minutes before the scheduled time of departure. We reserve the right to cancel your reservation and to deny you boarding without refund if you do not comply with this Check-in Deadline indicated.
Luggage Allowances
Checked Baggage
Each passenger is permitted to check in up to a maximum of 3 bags combined weight of 15kgs subject to the payment of the applicable checked baggage fees.
Cabin Baggage
One item of cabin baggage per person, weighing no more than 10kg and with maximum dimensions of 55cm x 40cm x 20cm, may be carried into the aircraft cabin free of charge (due to security restrictions - certain items cannot be carried in cabin baggage
Baggage Allowance
Mobility Equipment is carried free of charge. For health and safety reasons Ryanair does not accept for carriage any individual item exceeding 32 kilos or with combined dimensions of more than 81cms (height), 119cms (width) and 119cms (depth). This weight limit does not apply to mobility equipment.
Cabin Baggage
Each passenger (excluding infants) is permitted to carry one piece of cabin baggage on board (free of charge). It should weigh no more than 10kg and not exceed the maximum dimensions of 55cm x 40cm x 20cm. Due to security restrictions - certain items cannot be carried in cabin baggage - click here for details. For the safety and convenience of all passengers, cabin baggage must fit underneath the seat or in the overhead compartment.
Baggage
Wheelchairs, mobility scooters and walking frames are carried free of charge. The 32kg maximum single item weight does not apply to mobility equipment.
Check-in baggage
Each passenger is permitted to check in up to 3 bags with a maximum combined weight of 15kgs, subject to the payment of the applicable checked baggage fees. A discounted checked baggage fee is charged for each piece of checked baggage booked online. If checked baggage fees are paid either at the airport or through a Ryanair call centre, the full rate will apply.
infant equipment
one fully collapsible pushchair per child may be carried free of charge. Additional infant equipment is charged at separate fee per item/per one way flight. Additional infant equipment such as car/booster seats and travel cots may be carried in addition to your personal checked baggage allowance.
Frequent Flyer Services
Reviewed Flights
harriet
on 10/03/09
From London, United Kingdom (STN) to Reus, Spain (REU)
Customer Service: 
8.00
In-Flight Entertainment: 
2.00
Comfort: 
4.00
Cabin Atmosphere: 
2.00
Food & Beverage: 
2.00
Value for Money: 
8.00
Seat number: 00   Flight date: 2009-9-27
It was a short flight and on time so Ryanair's lack of in-flight creature comforts was bearable!
ryanair2008
on 10/31/08
From Bratislava, Slovakia (BTS) to Dublin, Ireland Republic of (DUB)
Customer Service: 
3.00
In-Flight Entertainment: 
1.00
Comfort: 
3.00
Cabin Atmosphere: 
4.00
Food & Beverage:  Value for Money: 
10.00
Flight date: 2008-10-16
Ryanair.... no further comment necessary
siggi345678
on 09/16/08
From Klagenfurt, Austria (KLU) to London, United Kingdom (STN)
Customer Service: 
7.00
In-Flight Entertainment: 
1.00
Comfort: 
4.00
Cabin Atmosphere: 
3.00
Food & Beverage: 
5.00
Value for Money: 
10.00
Flight date: 2008-9-13
The price was ok, the flight experience was not good.
Jolin1219
on 06/05/08
From Dublin, Ireland Republic of (DUB) to London, United Kingdom (STN)
Customer Service: 
4.00
In-Flight Entertainment: 
4.00
Comfort: 
4.00
Cabin Atmosphere: 
4.00
Food & Beverage: 
4.00
Value for Money: 
6.00
Seat number: 7C   Flight date: 2008-6-5
nearly every passenger stood in a queue for about an hour as the plane was delayed getting into DUB. When the boarding commenced, it was a scrum for the gate, and when it all cleared,