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Overall Rating: 9.00
Air Canada is Canada’s largest full-service airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. Together with its regional partner Jazz, Air Canada serves over 32 million customers annually and provides direct passenger service to over 170 destinations on five continents. Air Canada is a founding member of Star Alliance™, providing the world's most comprehensive air transportation network. Air Canada's predecessor, Trans-Canada Air Lines (TCA) inaugurated its first flight on September 1, 1937. The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle. By 1964, TCA had grown to become Canada's national airline; it changed its name to Air Canada. The airline became fully privatized in 1989. In 2000, Air Canada acquired Canadian Airlines International. Today, as it celebrates its 70th anniversary, Air Canada is the 14th largest commercial airline in the world, with approximately 23,000 full-time equivalent employees. Air Canada shares are traded on the Toronto Stock Exchange (TSX) under the symbol “AC-B.TO”.
Customer Service :
9.00
Comfort:
9.00
Food & Beverage:
9.00
Value for Money:
9.00
In-Flight Entertainment:
9.00
Cabin Atmosphere:
9.00
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In-flight Service
Entertainment
We offer quality feature movies, TV programming, audio selections and our award-winning inflight magazine, brought to you by EnRoute. * North America - XM Satellite Radio showcasing premium music and talk shows - Free headphones - yours to keep after the flight - Award winning enRoute magazine with Cinema Guide - Selection of premium newspapers including route-specific titles * International - XM Satellite Radio showcasing premium music and talk shows - Free headphones - yours to keep after the flight - Award winning enRoute magazine with Cinema Guide
Features
*North America - Guaranteed window or aisle seat - Comfy pillow - Workstation with personal reading light - Adjustable head and footrests - Dedicated washrooms featuring Fruits & Passion "Globe Spa" amenities *International - Individual reading light - Comfy pillow and blanket - Washrooms featuring Fruits & Passion "Globe Spa" amenities - Convenient Duty Free shopping
New cabin interior
*North America - Personal 8.9-inch touch-screen TV - Hundreds of hours of top-rated entertainment - In-seat power for your laptop - USB port for game controllers - Single-pin audio jack for your own headset - Ambient mood lighting in synch with time zones to ease jet lag *International - Adjustable, foldable headrest for a better sleeping position - Ambient mood lighting to ease jet lag - Personal 8.9-inch touch-screen TV - Hundreds of hours of top-rated entertainment - In-seat power for your laptop - USB port for game controllers - Single-pin audio jack for your own headset
Food & Drink
Beverages
* In North America, Sun Destinations and The Caribbean Alcoholic beverages (beer, wine, liquor and liqueurs) are available for purchase at a cost of 6 CAD/USD$ in Economy Class. Coffee, tea, juices and soft drinks are complimentary. * International A complimentary selection of spirits and non-alcoholic beverages.
Meal
* In North America, Sun Destinations and The Caribbean - An innovative menu of reasonably priced items - Complimentary Snack item on short haul flights between 1½ and 2 hours - One complimentary Meal item and one Snack item on our flights of more than 2 hours * International A hot meal after take-off with additional services varying, depending on flight times and routing.
Check-in Option
Web Check-in
* On Air Canada and Air Canada Jazz flights only (flights operated by other airlines are not eligible for Web Check-in); * From anywhere in Canada; * From selected US airports (with electronic ticket only); * You may complete Web Check-in from this city. Security regulations require that your boarding pass be issued at the Airport. You will be provided with a check-in confirmation at the end of the transaction. * With or without baggage; and * Within the 24-hour period prior to departure
Mobile Check-in
If your mobile device supports 2D barcode technology as most do, you will now receive two SMS text messages to confirm your check-in: one SMS text containing the details regarding your flight, and another SMS containing a link to a barcode image. For each flight checked in via your mobile device, you will receive these two SMS text messages. If your itinerary does not qualify, you can still use Mobile Check-in service and print out your boarding pass at a kiosk or with an agent.
Kiosk Check-in
Located: .Canada *Calgary - Ticket Counter *Regina - Ticket Counter *Edmonton - Domestic *Halifax - Domestic *Kelowna *Montreal Trudeau - Domestic/Transborder/International *Ottawa - Domestic/Transborder *Toronto Pearson - Terminal 2 (Transborder only) and New Terminal 1, 2nd floor & departures, Level 3 for Domestic & International *Vancouver - Domestic/Transborder *Victoria - Ticket Counter *Winnipeg - Domestic .USA * Los Angeles - Ticket Counter * Newark NJ - Ticket Counter * New York LaGuardia - Ticket counter International * London Heathrow In addition, Self-service Check-in kiosks are found in the following locations: * Calgary - Sandman Hotel Suites & Spa Calgary Airport * Calgary - Hilton Garden Inn Calgary Airport * Calgary - Port O'Call Best Western * Calgary - Hyatt Regency Calgary * Calgary - Calgary Marriott Hotel * Calgary - Executive Royal Inn * Calgary - Sheraton Cavalier * Calgary - The Fairmont Banff Springs * Regina - Radisson Plaza Hotel Saskatchewan
Luggage Allowances
Checked Baggage Allowance
2 bags/person,23kg(50lb),158cm (62in)
Carry-On Baggage Allowance
*1 standard article (e.g. roller bags): 23 cm x 40 cm x 55 cm(9" x 15.5" x 21.5")-wheels and handles included in size, 10 kg (22lbs) *1 personal article(e.g. laptops): Size 16 cm x 33 cm x 43 cm (6" x 13" x 17")-wheels and handles included in size, 10 kg (22 lbs)
Frequent Flyer Services
Reviewed Flights
oceangoing
on 06/05/08
From London, United Kingdom (LHR) to Calgary, Canada (YYC)
Customer Service: 
9.00
In-Flight Entertainment: 
9.00
Comfort: 
9.00
Cabin Atmosphere: 
9.00
Food & Beverage: 
9.00
Value for Money: 
9.00
Seat number: e14   Flight date: 2008-5-30
The check-in was quick. The flight was full, so crew were stretched to the limit. Service is very friendly. Excellent trip!