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Reviews of klm-royal dutch airlines
Read passenger flight reviews for klm-royal dutch airlines. Real travellers' real reviews about klm-royal dutch airlines's customer service, in-flight entertainment, comfort, cabin atmosphere, food and drink, value for money and more. Make sure you look before you book!
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Seat number: 22A
Flight date: 2009-4-7
Flight was long, noisy, cramped, uncomfortable and the food was hideous. I had to ask twice for earplugs to drown out the sound of noisy passengers having a chat in the gangway. Couldn't hear the in-flight entertainment over my headphones, and there were no individual screens on each seat, just a TV in the ceiling. I was very happy to arrive in Hong Kong!
Flight was long, noisy, cramped, uncomfortable and the food was hideous. I had to ask twice for earplugs to drown out the sound of noisy passengers having a chat in the gangway. Couldn't hear the in-flight entertainment over my headphones, and there were no individual screens on each seat, just a TV in the ceiling. I was very happy to arrive in Hong Kong!
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Seat number: 15C
Flight date: 2009-4-7
The flight was on-time, which was good. It was a very short trip so all OK. More about the long-haul part in the next review...
The flight was on-time, which was good. It was a very short trip so all OK. More about the long-haul part in the next review...
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Flight date: 2008-11-27
Economy Class: Very hectic crew staff, uncomfortable seats, no personal video screens. Headphones for Video/Radio low quality, no possibility to plug your own regular earphones to enhance quality. I do not recommend KLM economy for long distance flights. Business Class in this airplane is a different story: Personal Screens, very comfortable seats, Food and drinks on demand.
Economy Class: Very hectic crew staff, uncomfortable seats, no personal video screens. Headphones for Video/Radio low quality, no possibility to plug your own regular earphones to enhance quality. I do not recommend KLM economy for long distance flights. Business Class in this airplane is a different story: Personal Screens, very comfortable seats, Food and drinks on demand.
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Seat number: 6E
Flight date: 2008-6-5
Crew very friendly and warm towards passengers. Comfortable seats and legroom good. Inflight video screen was a little small but fine. Meals excellent, snacks and drinks served throughout the flight.
Crew very friendly and warm towards passengers. Comfortable seats and legroom good. Inflight video screen was a little small but fine. Meals excellent, snacks and drinks served throughout the flight.
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Flight attendants were unfriendly, seats way too small for someone who is 1.95m tall! Inflight entertainment did not work properly and I was left trying to watch at a screen 5m away. On top of this, the price of a return flight was fixed at a ridiculously high price of EUR 800! Only the food was OK.
