Reviews of emirates
Read passenger flight reviews for emirates. Real travellers' real reviews about emirates's customer service, in-flight entertainment, comfort, cabin atmosphere, food and drink, value for money and more. Make sure you look before you book!
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From
London, United Kingdom
(LGW)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
10.00
|
In-Flight Entertainment:
|
9.00
|
|
Comfort:
|
8.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
8.00
|
Value for Money:
|
6.00
|
Flight date: 2009-10-19
This flight from Gatwick to Dubai with Emirates in Business Class was great. The flight was easy and the service impeccable. Emirates have one of the best in-flight entertainment systems out there with tons of film choices to keep you entertained during the 7 hour flight.
From
Dubai, United Arab Emirates
(DXB)
to
Shanghai, China
(PVG)
|
Customer Service:
|
8.00
|
In-Flight Entertainment:
|
6.00
|
|
Comfort:
|
4.00
|
Cabin Atmosphere:
|
6.00
|
|
Food & Beverage:
|
6.00
|
Value for Money:
|
6.00
|
Flight date: 2009-2-27
Pleasent flight, headsets this time okay, seats better, food was excellent as ususal, service was good.
Business Class Lounge amazing, showers clean, although one shower had only cold water.
From
Istanbul, Turkey
(IST)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
7.00
|
In-Flight Entertainment:
|
4.00
|
|
Comfort:
|
2.00
|
Cabin Atmosphere:
|
2.00
|
|
Food & Beverage:
|
6.00
|
Value for Money:
|
4.00
|
Flight date: 2009-2-28
Business Class Lounge Access, great! Veuve Cliquot - the food like being in a 5 star restaurant!
Terrible Flight, Airbus A330-200, seats were broken, headsets couldn't be plugged in, some passengers complained that there seat was broken, their screen was not proper working as well. Will never book flight again, if Airbus A330-200 is operating on those routes, terrible terrible.
From
Shanghai, China
(PVG)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
6.00
|
In-Flight Entertainment:
|
7.00
|
|
Comfort:
|
8.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
8.00
|
Value for Money:
|
8.00
|
Seat number: 16A
Flight date: 2009-2-24
Early Emirates-Flight, flight-went-smoothly, departure on time, Business Class Check-In, even when flying Economy Class, including priority boarding. Service was fine, just one of their stuff has been very rude, glad that he just come to my seat before landing. (he should be replaced, as he is not meeting Emirates service expectations).
From
Dubai, United Arab Emirates
(DXB)
to
Istanbul, Turkey
(IST)
|
Customer Service:
|
10.00
|
In-Flight Entertainment:
|
8.00
|
|
Comfort:
|
8.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
9.00
|
Value for Money:
|
8.00
|
Flight date: 2009-2-24
Skywards Silver Lounge Access when flying Economy Class, Emirates Terminal 3 is very impressive and state of the art. The flight itself went smoothly, priority boarding for Gold and Silver Members. The service was excellent and the peak: A flight attendant come up to my seat with a hand-written note, reading out my name, informing me that I'm one of the most valuable customers for Emirates, I should let them know if there is anything they can do for me and they will look after me more frequently, to make sure they can exceed my expectations.
From
Dubai, United Arab Emirates
(DXB)
to
Shanghai, China
(PVG)
|
Customer Service:
|
10.00
|
In-Flight Entertainment:
|
8.00
|
|
Comfort:
|
10.00
|
Cabin Atmosphere:
|
10.00
|
|
Food & Beverage:
|
10.00
|
Value for Money:
|
8.00
|
Seat number: 9A
Flight date: 2008-12-20
Amazing! I can enjoy a complete range of complimentary drinks inflight—including cocktails, champagne, and vintage wines!!
From
Shanghai, China
(PVG)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
8.00
|
In-Flight Entertainment:
|
9.00
|
|
Comfort:
|
8.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
8.00
|
Value for Money:
|
9.00
|
Seat number: 5A
Flight date: 2008-10-14
Take this flight sometimes, nothing to complain about. Service always perfect, they know exactly what I want and need, my meal preferences.
Silver members can go to the lounge as well, great.
From
Dubai, United Arab Emirates
(DXB)
to
Vienna, Austria
(VIE)
|
Customer Service:
|
8.00
|
In-Flight Entertainment:
|
7.00
|
|
Comfort:
|
7.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
7.00
|
Value for Money:
|
8.00
|
Seat number: 17a
Flight date: 2008-8-23
Always enjoy it!!!
From
London, United Kingdom
(LHR)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
8.00
|
In-Flight Entertainment:
|
8.00
|
|
Comfort:
|
7.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
7.00
|
Value for Money:
|
8.00
|
Seat number: 49G
Flight date: 2008-6-6
Fantastic!!!!
From
Shanghai, China
(PVG)
to
Dubai, United Arab Emirates
(DXB)
|
Customer Service:
|
8.00
|
In-Flight Entertainment:
|
7.00
|
|
Comfort:
|
7.00
|
Cabin Atmosphere:
|
8.00
|
|
Food & Beverage:
|
7.00
|
Value for Money:
|
7.00
|
Seat number: 18K
Flight date: 2008-5-25
Enjoy this trip~~