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Reviews of american airlines

Read passenger flight reviews for american airlines. Real travellers' real reviews about american airlines's customer service, in-flight entertainment, comfort, cabin atmosphere, food and drink, value for money and more. Make sure you look before you book!

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ShannonS33
on 11/29/09
From Nashville, USA (BNA) to Washington, USA (DCA)
Customer Service: 
10.00
In-Flight Entertainment: 
7.00
Comfort: 
10.00
Cabin Atmosphere: 
10.00
Food & Beverage: 
10.00
Value for Money: 
10.00
Seat number: 2A   Flight date: 2009-11-20
I had a wonderful experience when flying American Airlines over the Thanksgiving holidays. I flew from Nashville to Washington, D.C the Friday before Thanksgiving and then back to Nashville the Friday after Thanksgiving. I was very pleased with every component of my flying experience when traveling in both directions. When I got to the check-in counter for my outgoing flight, I realized that I had didn’t know my confirmation number and the American Airlines worker was more than willing to look up my information and write the number down for me so I could enter it into the check-in system. The check-in computer system itself was very straightforward as well. Using the touch screens, all passengers can check in, print out their boarding pass, and pay to check bags in a matter of seconds, which really cuts down on time spent waiting in lines. The attendants at the counter quickly weighed my bags and sent me on my way to go through security. The friendly scanners at the gates and the welcome that I received when stepping onto the plane made the flight process less daunting and more enjoyable than other on airlines which I have recently flown. The cleanliness of the airplane, the down-to-the-minute preciseness of flight lengths, and the outgoing flight attendants were first-rate as well. Arriving to both destinations early and exiting the plane swiftly were icing on the cake. My recent experience with American Airlines was terrific and I was able to relax throughout the flying experience more than I ever have.
oceangoing
on 06/05/08
From Chicago, USA (ORD) to Boston, USA (BOS)
Customer Service: 
8.00
In-Flight Entertainment: 
8.00
Comfort: 
8.00
Cabin Atmosphere: 
8.00
Food & Beverage: 
8.00
Value for Money: 
8.00
Seat number: e9   Flight date: 2008-6-4
Check in faultless and most efficient I have ever seen. Flight on time, service excellent, friendly crew and good choice of beverages and food.
tomwang
on 04/24/08
From Shanghai, China (PVG) to Chicago, USA (ORD)
Customer Service: 
9.00
In-Flight Entertainment: 
8.00
Comfort: 
7.00
Cabin Atmosphere: 
7.00
Food & Beverage: 
7.00
Value for Money: 
8.00